JazzHR

All Systems Operational

About This Site

Welcome to JazzHR's Statuspage!

This page provides real-time updates on the status and performance of our systems and services. Our goal is to ensure transparency and keep our customers informed about any issues, maintenance, or updates that might affect our operations.

Key Updates include:

1) Current System Status: An at-a-glance view of the health of our critical systems.
2) Incident Reports: Detailed information on any ongoing or resolved incidents.
3) Maintenance Updates: Notifications about scheduled maintenance and upgrades.
4) Performance Metrics: Data and insights on system performance to help you stay informed.

API Operational
90 days ago
100.0 % uptime
Today
Application Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 21, 2026

No incidents reported today.

May 20, 2026
Completed - The Talent Fit module has been fully restored, and all systems are operating as expected. Our engineering teams have completed validation activities, and the feature is now fully available for customer use.

For additional information about recent updates, please refer to the following resources:

- TalentFit Update: Improved Evaluation Accuracy: https://help.jazzhr.com/s/article/Talent-Fit-Temporarily-Disabled-for-a-Job-Jazz
- Talent Fit Temporarily Disabled for a Job: https://help.jazzhr.com/s/article/TalentFit-Update-Improved-Evaluation-Accuracy-JazzHR
- Talent Fit in Jobvite: https://help.jobvite.com/s/article/Talent-Fit-in-Jobvite

We appreciate your patience and understanding throughout this maintenance and thank you for your continued partnership.

May 20, 21:22 UTC
Verifying - The Talent Fit module has now been fully re-enabled and is available for customer use. All core functionality is restored, and Talent Fit is actively running for jobs in the system.

Our engineering teams are continuing post-restoration verification to ensure ongoing stability and accuracy. As part of this work, some processing for previously opened jobs is still being completed in the background, and results for those jobs may continue to populate incrementally.

We will continue monitoring closely and share additional updates if needed. Thank you for your patience as we complete these final verification steps.

May 7, 19:20 UTC
Update - We have begun incrementally processing Talent Fit results across jobs, and customers will start to see updates appear over the next several days. This phased approach allows us to restore functionality while managing system load and ensuring data accuracy.

This is a resource‑intensive process, and as a result, updates may occur gradually as processing continues. Talent Fit results will populate progressively until processing is complete.

We will continue to provide regular updates as this work progresses, and we appreciate your patience as we complete the remaining restoration activities.

May 4, 21:17 UTC
Update - Work continues on the Talent Fit module, and our engineering teams have made significant progress validating fixes and reviewing the impact of proposed changes. With this work now nearing completion, we are moving through final validation and restoration activities. The module will remain temporarily disabled during this final phase.

We expect customer access to the Talent Fit module to be restored on Monday, May 4, 2026. Once re-enabled, Talent Fit will be active for all newly created jobs. Results for previously opened jobs may not be immediately available, as historical data will continue to be reprocessed following restoration.

We will provide our next status update no later than 3:00 pm Pacific on Monday, May 4, and expect to share additional details at that time regarding the completion timeline for historical processing. We appreciate your continued patience and cooperation as we complete this work and fully restore service.

Apr 28, 21:15 UTC
Update - Work continues on the Talent Fit module as our engineering teams make ongoing progress validating potential fixes and reviewing the impact of proposed changes. This work is taking longer than initially anticipated, and to ensure a thorough and stable resolution, the module will remain temporarily disabled while these efforts continue.

We will provide a further status update no later than 5:00 pm Pacific on Tuesday, April 28. At that time, we may also be able to share a more specific ETA for restoration, or sooner if more information becomes available. We appreciate your continued patience and understanding as we work to fully resolve this issue.

Apr 27, 21:06 UTC
Update - Work continues on the Talent Fit module as our engineering teams make ongoing progress validating potential fixes and reviewing impact from proposed changes. The module remains temporarily disabled while this work is being completed.

We will provide further status updates no later than 5pm Pacific on Monday April 27, or sooner if more information is available before then. We appreciate your continued patience and understanding as this issue is resolved.

Apr 24, 21:32 UTC
Update - Work continues on the Talent Fit module as our engineering teams proceed with validation and remediation efforts. The module remains temporarily disabled while this work is completed.

We will provide another update within the next 24 hours, or sooner if additional information becomes available regarding restoration timing. We appreciate your continued patience as we complete this process.

Apr 23, 21:43 UTC
Update - Maintenance on the Talent Fit module remains in effect as validation and issue resolution continue. Our teams are making progress and will restore the module once testing confirms stable performance. We will provide another update within the next 24 hours, or sooner if service is restored.
Apr 22, 22:00 UTC
Update - We continue to perform maintenance on the Talent Fit module as our teams work through final validation and address additional issues identified during extended testing. To ensure stability and optimal performance upon release, the maintenance window will remain in effect for an additional period.

Our engineering teams are actively completing this work, and the module will be re‑enabled once testing confirms it is performing as expected.

We understand the impact of this extended downtime and sincerely appreciate your patience. We will provide another update within the next 24 hours, or sooner if the module is ready to be restored.

Apr 21, 21:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 13:55 UTC
Scheduled - We are currently continuing maintenance on our Talent Fit module to address identified issues and apply additional improvements. To allow sufficient time for validation and testing, this maintenance window has been extended for at least an additional 24 hours.

Our engineering teams are actively completing this work, and the module will be re‑enabled once maintenance is finalized and we have confirmed optimal performance.
We appreciate your patience as we complete this maintenance and will provide further updates as appropriate.

Apr 21, 13:53 UTC
May 19, 2026
Resolved - Status: Resolved
Start Time: 2:30 PM EDT
Duration: 10 minutes

Description:
We experienced a brief service interruption beginning at ~2:30 PM EDT, which may have caused intermittent access issues for some users.

Impact:
Users may have encountered difficulty accessing the service or experienced degraded performance during this period.

Resolution:
The issue was identified and resolved within approximately 10 minutes. Service has been fully restored, and systems are operating normally.

Next Steps:
We are reviewing the incident to prevent future occurrences.

May 19, 06:30 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026